How do I move my Cox service?

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Written By Thurman Schinner

How do I move my Cox service?
Does Cox have 24 hour customer service?
How do I speak to a representative at Cox?
Does Cox offer senior discount?
Do I have to use a Cox modem?
How do I know if my Cox Internet is down?
Does Cox give you a modem?
Will any router work with Cox?
Can I move my Cox modem?
Can you have Cox Internet at two different houses?
Can I move my Cox Cable box to another house?
Can you move your WIFI modem to a different room?
Can I move my modem to any cable jack?
Can you have more than one modem in a house?
How do I move my Cox service?

From the Cox.com home page, click Sign In My Account and Enter your User ID and Password. Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password. Result: The My Account menu displays. Click Move My Services.

Does Cox have 24 hour customer service?

Support is available 24/7/365 at 1-877-COX-ASST (1-. Provides technology support for home electronics includes basic device or system setup, enablement, configuration, device to device connectivity, synchronization, subsequent on-demand troubleshooting, and customer education.

How do I speak to a representative at Cox?

Cox Complete Care customers should call (877)-COX-ASST, a dedicated support line, for all their support needs.

Does Cox offer senior discount?

Unfortunately, Cox does not currently offer a senior-specific discount or internet plan. However, they still provide an option to save. Their Connect2Compete program provides discounted internet services for just $9.95 per month to low-income users, which some seniors may qualify for.

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Do I have to use a Cox modem?

If you choose to purchase your own retail modem, a DOCSIS 3.0 8?4 or higher Cox certified modem is required. Refer to the Certified Cable Modem list below to determine whether your modem is compatible with your Cox Internet service package.

How do I know if my Cox Internet is down?

To check this status, log in to My Account or open the Cox app. Please note: if we haven?t identified an outage at your address, you won?t see an alert.

Does Cox give you a modem?

This ensures that all of our customers receive the latest, top-end equipment and ensures they do not get ?locked in? to a device when technology changes. You may provide your own modem, wifi router or combination device (click here for a list of supported devices).

Will any router work with Cox?

You can buy your own best router for Cox and benefit well from it. When you buy a router to work with your Cox internet, you can save money. After all, they charge $6.99 a month for a single-band router and $9.99 for a dual-band router.

Can I move my Cox modem?

You simply unplug the modem and move to the coax in the room you want. Move the modem to the new location, screw the coax cable into the outlet, connect it to your router or computer (if applicable), and plug the power in last. If the modem fails to synchronize, it may indicate that the cable outlet isn?t active.

Can you have Cox Internet at two different houses?

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You would have to call Cox and talk with their Sales department and see if that second building is in their system as a seperate address. If so, you can order service there as if its a entirly different house. It would cost how ever much you wanted to spend, depending on what tier you order on the 2nd account.

Can I move my Cox Cable box to another house?

Please bring all your existing Cox equipment to your new home. This includes all the wires, cables, boxes, modems, etc. Also, to ensure easy installation, make sure you have any TVs, computers, etc. placed where you want them in your new home.

Can you move your WIFI modem to a different room?

Yes, if you have an active cable coaxial outlet in the other room, you can move the modem yourself. If not, you?d need to get the coaxial connection moved/extended to the other room. If you have the expertise or know someone who does could add a new cable run inside your home.

Can I move my modem to any cable jack?

It should be safe to try moving the modem to another jack. You may have one or more splitters in your system that originate from the one line coming from the ISP. The objective would be to boost the signal so that each outlet has the same signal strength as the original cable from the ISP.

Can you have more than one modem in a house?

Rick?s answer: Yes Michael, it?s indeed possible to have multiple cable modems in the same house, and it isn?t all that uncommon. Just have the modem connected to both your router and the cable connection when you call Comcast in order to make the activation as quick and hassle-free as possible.

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